WIN THE SCALE

1. Introduction

Win the Scale ("we," "our," or "us") is committed to protecting your privacy and handling your personal information with transparency and care.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us through:

• Our website and landing pages
• Advertisements and lead forms on Facebook, Instagram, Google, and LinkedIn
• Direct communications including calls, emails, and messages

By submitting your information through our forms, you provide explicit consent to be contacted by us via call, email, or message.

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2. Information We Collect

We may collect the following types of information:

Personal Information

• Full name, email address, and phone number
• Company name, job title, or professional role (where applicable)

Technical & Usage Data

• IP address, browser type, and device information
• Website visit data, ad clicks, and engagement metrics
• Interaction data collected via cookies, pixels, and tracking technologies (e.g., Meta Pixel, Google Tags, LinkedIn Insight Tag)

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3. How We Collect Your Information

We collect your information through the following means:

• Contact and enquiry forms on our website or landing pages
• Lead generation forms embedded in paid advertisements
• Direct outreach via phone, email, or messaging platforms
• Automated tracking technologies such as cookies and analytics pixels

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4. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and follow up on your interest in our services
• Provide consultation, onboarding, and ongoing client support
• Deliver, manage, and optimise advertising campaigns across digital platforms
• Send you relevant service updates, promotional content, and offers
• Improve our website, marketing funnels, and overall user experience
• Maintain accurate business and client records

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5. Sharing of Information

We do not sell your personal data to third parties.

We may share your information only in the following circumstances:

• With advertising platforms (Meta/Facebook, Instagram, Google, LinkedIn) to run and optimise campaigns
• With CRM systems, email marketing tools, and automation software used in our operations
• With authorised internal team members or trusted service partners who support our business
• With legal or regulatory authorities when required by applicable law

These third-party platforms may process your data in accordance with their own privacy policies.

All third-party partners are required to handle your data securely and in accordance with applicable privacy regulations.

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6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Analyse how users interact with our website and ads
• Measure the performance and effectiveness of our marketing campaigns
• Deliver relevant, targeted advertising to users who have shown interest in our services

You can manage or disable cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

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7. Data Retention

We retain your personal data only for as long as necessary to:

• Fulfil the purposes described in this Privacy Policy
• Deliver our services and maintain client relationships
• Comply with our legal, regulatory, and contractual obligations

Typically, we retain data for up to 24 months unless a longer retention period is required by law or business needs.

Once your data is no longer required, it will be securely deleted or anonymised.

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8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to access - request a copy of the personal data we hold about you
• Right to rectification - request corrections to inaccurate or incomplete information
• Right to object - opt out of marketing communications at any time
• Right to data portability - request your data in a structured, commonly used format

To exercise any of these rights, please contact us at: henal1990@gmail.com

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9. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

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10. Third-Party Links